Close
Trouble
ahead
Trouble
ahead
Grid ops
Amber
warning
Amber
warning
Customer
Conditions
worsen
Conditions
worsen
Grid ops
Storm hitting
soon
Storm hitting
soon
Field
Storm
hits
Storm
hits
Customer service
Significant
damage
Significant
damage
Customer
Power
outage
Power
outage
Grid ops
The
peak
The
peak
Customer
Storm
subsides
Storm
subsides
Field
Easing
off
Easing
off
Customer service
Repairs
underway
Repairs
underway
Field
Power
restored
Power
restored
Grid ops
Customer
appraisals
Customer
appraisals
Customer service
A step ahead:  Field crews arrive at their planned locations with resources.
Staying under cover:  Customers complete purchase of supplies and heed calls from weather experts to stay inside.
Coordinating plans:  Grid operations continues to use weather data, outage prediction for impact analysis, and IBM Insights Foundation for Energy for overall system analytics.
CUSTOMER SERVICE
IMPACT WARNING
Customers in the predicated path of the storm have been contacted and provided with advice and information.
BREAKING NEWS
High winds threaten the city.
Friday, 22:00
@w9brookes: I’ve got water seeping under my front door! #stormproblems #nothappy #BigStorm