Close
Close
Close
Trouble
ahead
Trouble
ahead
Grid ops
Amber
warning
Amber
warning
Customer
Conditions
worsen
Conditions
worsen
Grid ops
Storm hitting
soon
Storm hitting
soon
Field
Storm
hits
Storm
hits
Customer service
Significant
damage
Significant
damage
Customer
Power
outage
Power
outage
Grid ops
The
peak
The
peak
Customer
Storm
subsides
Storm
subsides
Field
Easing
off
Easing
off
Customer service
Repairs
underway
Repairs
underway
Field
Power
restored
Power
restored
Grid ops
Customer
appraisals
Customer
appraisals
Customer service
Word spreads:  350 tweets recorded in just one hour as news of the impending storm reaches the customers of the region.
Warning received:  Customer service team at the utility company receives alert and prepares customer notification.
Help at hand:  Grid operations alerts the field crews to the weather forecast and potential for storm restoration work.
GRID OPS
INCOMING
Grid operations receives weather data about a storm that is predicted to hit in the next two days.
BREAKING NEWS
Long-range forecasts indicate a major storm is predicted to hit the region in the coming days.
Wednesday, 13:46
@patsweeny198: Judging by the weather forecast it looks like football will be cancelled this weekend. :-( #wet #storm