Close
Close
Trouble
ahead
Trouble
ahead
Grid ops
Amber
warning
Amber
warning
Customer
Conditions
worsen
Conditions
worsen
Grid ops
Storm hitting
soon
Storm hitting
soon
Field
Storm
hits
Storm
hits
Customer service
Significant
damage
Significant
damage
Customer
Power
outage
Power
outage
Grid ops
The
peak
The
peak
Customer
Storm
subsides
Storm
subsides
Field
Easing
off
Easing
off
Customer service
Repairs
underway
Repairs
underway
Field
Power
restored
Power
restored
Grid ops
Customer
appraisals
Customer
appraisals
Customer service
Trouble ahead
Trouble ahead
Amber
warning
Amber
warning
Conditions
worsen
Conditions
worsen
Almost
here
Almost
here
Storm
hits
Storm
hits
Significant
damage
Significant
damage
Power
down
Power
down
The
peak
The
peak
Last
barrage
Last
barrage
Easing
off
Easing
off
Repairs
underway
Repairs
underway
Power
restored
Power
restored
Customer
appraisals
Customer
appraisals
Close
Truck Details
Safety Briefing
Safety Training
CUSTOMER
Captivated by the storm:  The city starts to trend on Twitter as customers react to the adverse weather conditions.
GRID OPERATIONS
Calming influence:  Grid operations team monitors latest storm predictions and relays to customer service and field teams.
CUSTOMER SERVICE
Coping with the deluge:  Customer service team urges customers to contact them via social media for a quick and accurate response.
IBM MobileFirst for iOS for Energy and Utilities ⧉

IBM MobileFirst for iOS Field Connect ⧉

IBM MobileFirst for iOS Asset Inspect ⧉
FIELD
STANDING BY
Field services resources begin preparation for the storm based on information provided by grid operations.
Next: Customer service team calms customers as the storm hits
BREAKING NEWS
High winds and heavy rain hit nearby town.
Friday, 14:00
@Grazz879: I only left the house to grab some milk! #soaked #StormComing
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