“Really happy”: The utility company’s customers have taken to the company’s Facebook page to praise the provider for its performance during the storm.
GRID OPERATIONS
Back to normality: Grid operations is getting back to “business as usual” as the team liaises with field teams to restore power to the few remaining neighborhoods.
FIELD
Tying up loose ends: Field services initiates any necessary follow-up work after power is restored.
Customer service teams crunch data to analyze their performance throughout the storm while maintaining contact with the few customers still without power.
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BREAKING NEWS
Power restoration almost complete in all affected towns as data shows the storm was the heaviest in five years.
Sunday, 09:00
@utilitycompanyWW: “I can see clearly now the rain has gone.” How did we do? #BigStorm
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