Trouble
ahead
Trouble
ahead
Grid ops
Amber
warning
Amber
warning
Customer
Conditions
worsen
Conditions
worsen
Grid ops
Storm hitting
soon
Storm hitting
soon
Field
Storm
hits
Storm
hits
Customer service
Significant
damage
Significant
damage
Customer
Power
outage
Power
outage
Grid ops
The
peak
The
peak
Customer
Storm
subsides
Storm
subsides
Field
Easing
off
Easing
off
Customer service
Repairs
underway
Repairs
underway
Field
Power
restored
Power
restored
Grid ops
Customer
appraisals
Customer
appraisals
Customer service
Trouble ahead
Trouble ahead
Amber
warning
Amber
warning
Conditions
worsen
Conditions
worsen
Almost
here
Almost
here
Storm
hits
Storm
hits
Significant
damage
Significant
damage
Power
down
Power
down
The
peak
The
peak
Last
barrage
Last
barrage
Easing
off
Easing
off
Repairs
underway
Repairs
underway
Power
restored
Power
restored
Customer
appraisals
Customer
appraisals
CUSTOMER SERVICE
Start spreading the news:
Customer service notifies thousands of customers of the power restoration.
CUSTOMER
Thankful:
A local shopkeeper tweets his relief after power was restored to the majority of town following the heaviest storm of the year.
FIELD
Work continues:
Field service teams continue to work around the clock, with crews moving to other outage areas.
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GRID OPS
MAKING PROGRESS
Completion notices are filtering through to the grid operations team from field crews as the customer service team prepares communications to impacted customers. Power is safely restored to the affected customers.
Next:
The skies clear as customers show their gratitude
BREAKING NEWS
Skies are clearing over town and surrounding areas as power is restored to thousands of customers.
Saturday, 20:00
@SandraDHJ: Let there be light! We’ve got power at our house. #BigStorm
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